Frequently asked questions

Are the courses suitable for beginners?

Yes! Our courses are designed to be easy to understand, even for those new to Shopify. We explain everything step by step - without complicated jargon.

How do the courses work?

After purchasing the course, you will get immediate access to the members' section, where you will find individual lessons. You can return to the course at any time - access is unlimited.

Will the courses be updated?

Yes. If there are future changes to Shopify or new tips, we will update the course. You have access to all updates for free.

Will I receive any materials for the lessons?

Yes, each course includes accompanying materials - checklists, sample screenshots, or links that will make your work easier.

Do you offer refunds?

Unfortunately, due to the digital nature of the course, no. However, if you are unsure, please contact us – we will be happy to advise you on the course selection.

Can I contact someone if I don't know what to do?

Absolutely! Just write to us via e-mail info@hextreestudio.cz or the contact form. We will be happy to help as best we can.